Dear Friends,
We hope that you are healthy and happy and making the most of the current situation.
Welcome Back!
As of Tuesday, May 26, you are welcome back into our stores. We kindly request that you help keep us safe by wearing a mask and by practicing social distancing. If you are uncomfortable coming into the store or wearing a face a covering, we are continuing to offer “no-touch” curbside delivery.
Our store hours will now be 10am to 7pm, Monday to Saturday. Our Clayton location on Forsyth Blvd. will be open on Sundays from 10am to 3pm.
Please note that we will continue to be cashless. This eliminates a significant touchpoint between us and our guests and is recommended by the CDC.
Why are we making this decision?
In March we decided to provide curbside and delivery service only in order to help keep ourselves and our customers safe. This was above and beyond the requirements of the relevant guidelines which, at the time, were underdeveloped. As a family run company with a deep concern for the welfare of our employees and community, we took proactive measures to safeguard those for whom we bear responsibility. As a small business, we could not risk a team member getting sick and potentially requiring all other team members to quarantine and forcing us to close our stores. We know many of you appreciated our efforts, but we also understand that some were left frustrated.
Today, with an updated understanding of the issues, we feel confident we can welcome you back into our stores while continuing to provide a safe shopping experience.
What are we doing to keep you safe as you shop in our stores?
- We are wearing masks and practicing social distancing.
- We are kindly requesting all customers to wear a mak.
- We are posting signage and floor decals to help remind customers to practice social distancing while shopping.
- We are continuing to offer “no touch” curbside delivery. Curbside order form here: https://bit.ly/TWCPOrderCurbside
- We will not accept cash.
- We are continuing our enhanced sanitization procedures.
- We have cancelled all classes, in-store tastings, and events.
We thank all of you who have continued to support us during this crisis. While we look forward to getting back to “normal,” we will continue to make your safety and that of our team and community our priority.
Happy Memorial Day and thank you to our veterans, first responders, and essential workers.
Best regards,
Vijay Shroff
Owner
No comments:
Post a Comment