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Thursday, May 4, 2017

A word on store pick ups and transfers....


I always like to re-post this every once and awhile about store transfers....
We can be your personal shopper....

We realize our New Ballas, Ballwin, Rock Hill locations do not have the room to stock everything that our Forsyth location does.  But a service we offer to our customers is a way to transfer items conveniently to those locations (it is like having a personal shopper, we will gather, transfer, and have it ready for you).   We do our best to post on our blog/facebook/twitter/instagram (click on the links to follow those if you do not) accounts most of the new releases with a link to order and reserve them online so that you can transfer to the location of your choice.  The blog posts are mostly based on what is arriving at our Forsyth location.    Many of our customers have gotten the system down and get their stuff transferred over for the weekend to pick up.   You do not have to run out immediately when a beer is released as you will get a confirmation and know that it is safe and sound and will be transferred to the location of your choice.   


If you get our emails or follow us on our  blog/facebook/twitter/instagram and you see something you would like.   You can place the order online, just hit the  button.  

Some info about ordering online

  • You must set up an account on our website - click here to do that
  • It is important to have an account set up on our website.  If we get a rare item in stock, sometimes we post it and the fastest people to order the product will get it.  You will not have time to set up an account at that time.
  • For store pick ups, you do not have to put in a credit card.  Just use the gift card option.  We never charge your order for pick up until you come to pick up the order anyway.  We do not need your credit card for pick ups.  
  • You will always pay at pick up, unless you specify otherwise in the notes of the order.
  • There is a place when you checkout to leave a note for any special requests.
  • For allocated items, you have 7 days to pick up or it goes back on the shelf.
  • You will get a confirmation if we have the beer reserved for you and when it should arrive at the location of your choice.
  • If the product is in stock at that store already, you will get a message that says "your order is ready for pick up at "store you selected'.  
  • The store will call you when it arrives at the location you requested for pick up if it was not there arleady



Normal delivery days to each store.  This is just a guideline for most of the time, subject to change some weeks.

Transfers to Rock Hill: (you will get a phone call when it arrives)
Orders placed Mon before 10am will be at Rock Hill about noon the same day
Orders placed Tues before 10am will be at Rock Hill about noon the same day
Orders placed Wed will be at Rock Hill Thursday about noon
Orders placed Thurs before 10am will be at Rock Hill about noon the same day
Orders placed Fri before 10am will be at Rock Hill about 2pm the same day
Orders placed Sat/Sun will be at Rock Hill about noon the following Monday.

Transfers to New Ballas:   (you will get a phone call when it arrives)
Orders placed Mon before 10am will be at New Ballas that afternoon the same day
Orders placed Tues will be at New Ballas on Thursday afternoon
Orders placed Wed will be at New Ballas on Thursday afternoon
Orders placed Thurs before 10am will be at New Ballas that afternoon the same day
Orders placed Fri will be at New Ballas on Saturday morning at 9am
Orders placed Sat before 8am will be at New Ballas at 9am that same day.
Orders placed Sat after 8am and Sun will be at New Ballas on Monday in the afternoon.

Transfers to Ballwin:   (you will get a phone call when it arrives).  This is just a guideline.  Adrian has been stopping by most mornings for pick ups. So many will get there the same day.
Orders placed Mon before 10am will be at Ballwin that afternoon the same day
Orders placed Tues will be at Ballwin on Thursday afternoon
Orders placed Wed will be at Ballwin on Thursday afternoon
Orders placed Thurs before 10am will be at Ballwin that afternoon the same day
Orders placed Fri will be at Ballwin on Saturday
Orders placed Sat at 8am will be at Ballwin that day.
Orders placed Sun will be at Ballwin on Monday afternoon


You can also call each individual store for transfers.  There is a chance they have the product in stock, otherwise they will coordinate to get it transferred for you.  We can transfer wine, beer, whiskey, cheese.....anything we have!!  We do also offer local delivery too.  Call the store for details.

New Ballas - 314.989.0020
Rock Hill - 314.962-8150
Ballwin 1.636.227.9001
Forsyth 314.727.8788




5 comments:

Jeff said...

I absolutely love this system. I'm closest to your Ballwin location which has probably the smallest beer selection of all your stores but the convenience of ordering online and picking up at my leisure is fantastic. Cheers!

John Pearson said...

I will agree. Secretly, I figured the Order Now button was going to take me to some super secret release but it just expanded on my screen. Maybe next time! Thanks for everything Paul.

Paul Hayden said...

John,
I agree, I wish that button led to Side Project Tete de Cuvee :)
(no we are not getting that one)

John Pearson said...

Have you seen what that is trading for out there right now? I was hanging out with the kids during the release and don't regret it for one bit but people are just crazy!

Paul Hayden said...

I have not, but I can only imagine.